Mission
Our mission at Newport Harbor Animal Hospital is to provide the best veterinary services by having the most knowledgeable, skillful and caring team with a focus on customer service. Simply put, healthy pets and happy clients!
Vision
The entire practice team working together to deliver the highest quality medicine and care to the patient and the best possible service to the client.
Every member of our team is constantly changing, we are constantly trying to learn and improve. If we are not learning, we are teaching. We consider our relationship with our clients to be very special. We are primarily serving in the capacity of education. We want our clients to be comfortable with everything we do and we achieve this by educating them.
We understand that our priorities may need to be adjusted in response to emergencies. Our goal is to handle emergencies with a calm efficiency that is inspired by excellent training to achieve the best possible outcome.
Core Values
We divide the attributes of our team members into the following four areas:
- Academic Potential: The individual has a propensity for self-directed and lifelong learning.
- Professional Potential: The person has skills of problem solving, organization, time management and the ability to multi-task. They are moral and ethical, have financial acumen and responsibility.
- Personal Potential: They have a high level of self-esteem, common sense and excellent interpersonal skills.
- Collaborative Skill: They have the ability to compromise, are constructive, flexible, show humility and are able to deal effectively with conflict. They have knowledge of their own strengths and weaknesses. They are polite, respectful, patient and kind.